Troubleshooting Network License Server for Windows 8 and Windows Server 2008 R2

You may face challenges in configuring the Network License Server on Windows 8 or Windows Server 2008 R2. This is because some features of the Microsoft extensible web server IIS (Internet Information Services) is not active on the computer in which the Network License Server is installed on. Although an integral part of the Windows NT family, IIS is not active by default.

This article helps resolve configuration issues when setting up a Network License Server on computers running either Windows 8 or Windows Server 2008 R2.

Check the Network License Server Installation

The first step is to check if the Network License Server can release software licenses to the network, even though the Network License Server is properly installed.

To check that the Network License Server is able to release licenses to the network, follow these steps:

  1. From the computer that has Windows 8 or Windows Server 2008 R2 in which the Network License Manager is installed on, click on the Windows Start button.
  2. From the Windows Start menu, find and launch the CivilGEO License Server Configuration application.
  3. The CivilGEO License Server Configuration application will start up.
    CivilGeo License Server Configuration
  4. Select the Display License Server Information option and then click the [Next>] button.
  5. A listing of available network licenses will be listed for each CivilGEO software application. However, if no licenses are listed or the subscription expiration date is invalid, there are some items on the computer’s operating system that need to be properly configured for the Network License Server to pool licenses on the network. The is because some administrative roles and features are disabled by default on Windows 8 and Windows Server 2008 R2.
    CivilGeo License Server 02

Configure IIS on Windows 8 and Windows Server 2008 R2

This section describes how to configure IIS on Windows 8 or Windows Server 2008 R2 so that software licenses can be made available on the network.

Follow these steps:

  1. From the computer that has Windows 8 or Windows Server 2008 R2 in which the Network License Manager is installed on, click on the Windows Start button.
  2. Open the Run dialog box and type appwiz.cpl. Then click on the [OK] button.
    Window+R button
  3. The Program and Features part of the Control Panel will be displayed.
    Control Panel - Programs and Features Dialog
  4. On the left hand side of the control panel, find the Turn Windows features on or off link and click on it. If you have administrator rights, move to step 5. Otherwise, a User Account Control dialog box will appear asking for the administrator user name and password. Fill-in the administrator name and password and click the [OK] button.
  5. Expand the Internet Information Services entry.
  6. Make certain that the ASP.NET 4.5 feature is checked. You may want to turn on the additional features as shown below.
    Window Features
  7. Next, click on the [OK] button and the computer will enable these features. This may take a few minutes to complete.
  8. Once this has been done and Windows has enabled the requested feature changes, you can close the Control Panel.
  9. Next, verify that IIS has been enabled on the computer. Open up an Internet browser and type http://localhost/ in the URL field and hit the Enter key.
  10. From the Internet browser, you should see that IIS has been successfully enabled on the computer.
    IIS Enabled

Verify the Available Network Licenses

Once you have successfully enabled IIS on the computer, verify the number of available network licenses in the Network License Pool.

Follow these steps:

  1. Start up the CivilGEO License Server Configuration application. Choose the Display License Server Information option. Then, click the [Next>] button.
    verifying licensing civilgeo
  2. Verify the number of installed network licenses from the displayed panel.
    verifying the civilgeo licensing configuration

This article should resolve your Network License Server installation and configuration issues. If you are still having issues, contact our technical support. They will be glad to assist you further.

About the Author Chris Maeder

Chris Maeder

Chris is an experienced civil engineering and software technology leader, with over 30 years industry experience. With proven expertise in global software development, he has built engineering teams that adapt quickly, focus on what’s important and, most importantly, deliver. He is a licensed professional civil engineer with extensive experience in water resource engineering. He has performed and supervised engineering projects in urban stormwater drainage, transportation and roadway drainage, storm sewer design, detention pond design, stormwater quality, green infrastructure, watershed management planning, wastewater sewers, water distribution networks, pump stations, FEMA flood studies, bridge and culvert design, bridge scour and armoring, dam failure analysis, seepage and groundwater modeling, and environmental permits.

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