Troubleshooting Network License Server for Windows Server 2012

This article helps resolve configuration issues when setting up a Network License Server on Windows Server 2012, resolving issues in checking out software licenses. This is because some administrative roles have changed with Windows Server 2012, with HTTP Redirection disabled and ASP.NET not enabled by default.

Check the Network License Server

The first step is to check to see if the Network License Server can release software licenses to the network, even though the Network License Server is properly installed.

To check that the Network License Server is able to release licenses to the network, follow these steps:

  1. From the computer that has Windows Server 2012 in which the Network License Manager is installed on, click on the Windows Start button.
  2. From the Windows Start menu, find and launch the CivilGEO License Server Configuration application.
  3. The CivilGEO License Server Configuration application will start up.
    CivilGEO License Server Configuration
  4. Select Display License Server Information option and then click the [Next>] button.
  5. A listing of available network licenses will be listed for each CivilGEO software application. However, if no licenses are listed or the subscription expiration date is invalid, there are some items on the Windows Server 2012 that need to be properly configured for the Network License Server to pool licenses on the network. This is because some administrative roles and features are disabled by default on Windows Server 2012.
    CivilGEO License Server Configuration - GeoHECRAS

Configuring Windows Server 2012

This section describes how to configure HTTP Redirection and ASP.NET on Windows Server 2012 so that software licenses can be made available on the network.

Follow these steps:

  1. From the Windows Server 2012 that the Network License Manager is installed on, click on the Windows Start button to display the Windows menu.
  2. Open the Run dialog box and type ServerManager. Then click on the [OK] button.Window Run Window
  3. The Server Manager will be displayed. In the Server Manager Dashboard, click on the Add roles and features menu item.Server Manager
  4. The Add Roles and Features Wizard will be displayed. Choose the Server Selection option. Next, select the computer on which you have installed CivilGEO Floating Network License Server. Then, click the [Next>] button.
    CivilGEO Floating Network License Server
  5. Choose the Server Roles option. Make certain that the HTTP Redirection option is checked, as shown below.
    Add Roles and Features Wizard
  6. Similarly, make certain that the ASP.NET 3.5 option is checked, as shown below. Enabling this option will also enable other items as shown below.
    ASP.NET 3.5
  7. Choose the Features option. Make certain that the ASP.NET 4.5 option is checked, as shown below.
    ASP.NET 4.5
  8. Click on the [Next>] button. The Wizard will display the confirmation page. Make certain to uncheck the Restart the destination server automatically if required checkbox option.
    Restart the destination server
  9. Click on the [Install] button. This will install the options that have been selected. Once the installation has finished, close the Server Manager.
  10. Start up the CivilGEO License Server Configuration application. Choose the Display License Server Information option. Then, click the [Next>] button.
    CivilGEO License Server Configuration
  11. Verify the number of installed network licenses from the displayed panel.
    CivilGEO License Server Configuration - GeoHECRAS

This article should resolve your Network License Server installation and configuration issues. If you are still having issues, contact our technical support. They will be glad to assist you further.

About the Author Chris Maeder

Chris Maeder

Chris is an experienced civil engineering and software technology leader, with over 30 years industry experience. With proven expertise in global software development, he has built engineering teams that adapt quickly, focus on what’s important and, most importantly, deliver. He is a licensed professional civil engineer with extensive experience in water resource engineering. He has performed and supervised engineering projects in urban stormwater drainage, transportation and roadway drainage, storm sewer design, detention pond design, stormwater quality, green infrastructure, watershed management planning, wastewater sewers, water distribution networks, pump stations, FEMA flood studies, bridge and culvert design, bridge scour and armoring, dam failure analysis, seepage and groundwater modeling, and environmental permits.

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