Mean What You Say
One summer day many years ago, a friend of our family told my then eight-year old self that he would build me a treehouse in the
What Speed Dating Can Teach Us About Sales
Forbes recently published a story on research by Karen Huang, a Ph.D student at Harvard, that suggests that people who ask questions, particularly follow-up questions, may become better
Cloud Devotee
Let’s declare right here what we all know to be true: Without a decent corporate phone system, businesses would go belly-up. An efficient, fool-proof phone
A Start-Up’s Take on the Art of Processing Customer Feedback
Looking at the years between 1971 and 2010, this team used several different computer simulations to measure the degree to which human activities or interventions
More Than a User Manual
I’ve had more than one experience where after bringing home some new gadget requiring a bit of technical expertise to install, I am disappointed to
The Many Faces of “Free”
Free stuff comes in many different forms. Sometimes there are legitimate, useful things to be had for free. Consider the scores of handy apps to
We Thank Our Lucky Stars: Five Reasons CivilGEO is Grateful
The year 2016 is wrapping up. Now is the time to take stock of the dips and peaks of the last 12 months. CivilGEO is
CivilGEO’s Software “Development on Demand”
What would you think of a software company that is so keen on making a great product that it will take client requests for new
Who’s Afraid of a Big, Brash Corporation?
Earlier in my career, there was a time when a software release announcement by one of our competitors would have sent me into a panic.
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